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FAQs

PAYMENT

All orders are payable in Euros and must be settled prior to the shipment. Payments can be made by Apple Pay, credit card (Visa, Mastercard, American Express), or Paypal. The Products are invoiced on the basis of the prices displayed on the Website.

DELIVERY

RUBEARTH offers free standard delivery for orders above 300€. Please note that free shipping will be applied to the order at checkout. For orders below 300€, the delivery prices are set out as follows:
- Spain 10€ (2-4 business days)
- Europe 20€ (2-5 business days)
International Express 30€ (3-6 business days)
Orders are dispatched within a 15 days, and deliveries are made Monday to Friday 9am-6pm. Delivery times should be used as a guide, kindly note delivery may take longer depending on the delivery location, transit delays, or customs clearance. If you have any questions or specific requirements, our team will be happy to assist you at hello@rubearth.com.

TAXES, DUTIES


Prices are expressed in Euros, inclusive of taxes but excluding customs duties. Orders outside the EU are subject to all import duties and taxes, to be paid by the customer to local customs.

RETURNS

We gladly accept exchanges or refunds within 7 days from the receipt of your order. The returned items must be sent back in the original condition with all packaging and materials received with the order (bags, wrappings, tags etc.). Refunds will be processed within 7-14 days from the arrival date. Please note all return shipping and import fees are at the sole responsibility of the customer. In order to start the exchange or refund process, our team will be happy to assist you at hello@rubearth.com.

TERMS & CONDITIONS


The visit or purchase of Products offered on the website www.rubearth.com is subject to these General Terms which you automatically accept.

PUBLISHER
The website RUBEARTH.COM is published by GABRIEL NOGUEIRAS, existing under the laws of Spain, with a registered office at Po DE LA CASTELLANA No 75, 28071 MADRID, Spain (VAT No. ES44656251A).

PRIVACY


We are committed to protecting your privacy while visiting www.rubearth.com communicating with us. By using this website, you agree to the terms of our Privacy and Cookies policy.

COPYRIGHT & OWNERSHIP


All of the content featured or displayed on the Website, including without limitation text, graphics, photographs, images, moving images, sound, and illustrations is owned by RUBEARTH ©. All elements of the web site, including without limitation the general design and the content, are protected by copyright, moral rights, trademark and other laws relating to intellectual property rights. The services and the web site may only be used for the intended purpose for which such web site and services are being made available (i.e. view, play documents, audio, video found on the Website for personal, informational, and noncommercial purposes only). You may not modify any of the materials and you may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the Website, except as authorised under the copyright laws and you are responsible for obtaining permission before reusing any copyrighted material that is available on the Website.

CONTACTING US
Monday – Friday, 9am-6pm CET
hello@rubearth.com.
© 2023 RUBEARTH

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